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Preguntas Frecuentes

How to buy?

To be able to buy in the store, it will be necessary to register, just follow the purchase steps and fill in the submission form and register, so the user will not have to enter all the data in future purchases.

The User will add as many items as he wishes to his shopping cart.

Then, it will validate these steps and the shipping address will be requested.

The price includes shipping fees?
We offer free shipping costs for all orders, request information by filling out our contact form.

How long does delivery take?

Once the payment of the product has been made, we will proceed to the shipment by transport within 5 to 10 business days from the date of receipt of the order and between 10 and 15 business days when we have to make the item.

What guarantees do you offer?

Transport guarantee: All our shipments travel covered by an insurance of 100% of the value of the merchandise. Remember that you have 24 hours to make a claim if your order has suffered damage caused by transport. If you have any other questions, do not hesitate to send us an email to

Product Warranty: The warranty only covers manufacturing defects.
To enjoy the guarantee of the products, you need the purchase invoice.

Remember that textile products are hygienic products that cannot be returned once unpacked.

Claims will not be accepted after 24 hours of receipt of the merchandise, except those derived from manufacturing errors

What do I do if I have a complaint?

At we work continuously for you, improving our service systems, speeding up delivery and allowing you to enjoy our textile items. For this reason, we ask that in case of any eventuality do not hesitate to send us your complaint through the contact form or write to the address

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